When enrolling as a member of Bloom Studios (1/141 Charles Street, Launceston), you agree to the terms and conditions below.
Please read them carefully before enrolling.
General Terms & Conditions
A minimum of three people is required for a class to proceed. If a class is cancelled due to low numbers, you will be contacted via text two hours beforehand, and your session will be returned to your account.
Payment must be made before booking. You’ll need to either pre-purchase sessions or pay at the time of booking. If you’re booking a waitlisted class, you won’t be charged unless you are promoted into the class.
Classes are first come, first served. To avoid missing out, check the schedule online before heading in, especially for early morning or late night sessions.
Pre-booking online or via the Bloom App is strongly recommended. If you can’t make it, please cancel your booking online so someone else can jump in.
Instructors and class types may change without notice. All of our instructors are highly trained and bring their own style to every session.
By attending classes, you confirm you are in good physical health and have consulted a medical professional if required. Bloom is not liable for injuries sustained during class. Please inform your instructor of any injuries, conditions, or pregnancy before class.
Class Cancellation Policy
We get it… Life happens. But to keep things fair for everyone, here’s how cancellations work:
Cancel more than 8 hours before class = your credit is returned, no fees, no worries.
Cancel within 8 hours = $10 late cancellation fee.
No-show = $20 fee (yep, that’s a bummer but someone else probably missed out).
Something unexpected come up? Flick us an email at hello@bloombarre.com.au or message us through the Bloom app.
Please note, we still may not see this in time and Instagram and Facebook DM's will not be accepted.
Waitlist Policy
Classes full? Don’t give up! Our waitlists are like gold. Most of the time, you’ll score a spot.
Here’s the deal:
If someone cancels, our system will automatically pop the next waitlisted client into the class up to 1 hour before it starts.
You’ll get an email notification. Check your junk folder just in case.
Once added, your spot is live, and cancellation rules apply as usual.
❗ Changed your mind or can’t commit anymore? Remove yourself from the waitlist so you don’t get added and accidentally cop a fee.
💡 Tip for early birds: If you don’t want to be added while you’re snoozing, take yourself off the waitlist before bed.
Memberships: The Need-to-Know
All memberships are billed weekly and auto-renew every 7 days from the day you start, unless you request a pause or cancellation (see below).
2 and 3 Class Memberships
Missed a class? Don’t worry. The credit rolls into the following week. But it only sticks around for one extra cycle. After that, it’s gone with the wind 💨
1 Class Membership
This includes 1 class per week. If you miss it, the credit will be valid for 28 days from the issue date. After that, it expires and cannot be reinstated.
Extensions are only granted with medical documentation.
Other important bits:
Memberships may be subject to price changes. You’ll be given 4 weeks notice if that ever happens
All purchases are non-refundable, non-transferable and non-exchangeable
Need to Pause? No Problem
Whether it’s a Euro summer 🏖️ or just a wild week, we’ve got you.
Pause your membership for any reason, for a minimum of 7 days, as many times as you like.
Just email hello@bloombarre.com.au at least 7 days before your next payment (business days only).
Late notice might mean your payment still goes through. We don’t monitor emails on weekends.
Membership Break-Ups 💔
There are no lock-ins. You’re free to cancel whenever you need to.
Here’s how:
Email hello@bloombarre.com.au with at least 7 days notice before your next payment
We do not accept in-person cancellations. It must be in writing
You’ll receive a confirmation email when your membership is cancelled. No confirmation = not cancelled
Memberships are paid in advance. If your cancellation request comes in too late, we won’t be able to refund the upcoming payment
Injury or illness? We’ll sort you out. Just provide a valid medical certificate and we’ll make it easy.
Bloom reserves the right to cancel any membership immediately in cases of inappropriate, offensive, or disrespectful behaviour toward our staff or clients.
Uh-Oh… Payment Failed
If a payment fails, our system will automatically retry over the next 3 days.
Still not working? We may pause your membership and suspend booking access until it's resolved.
Please make sure your payment details are up to date.
Introductory Offer - The Obsession Starter Pack
The Obsession Starter Pack is available once per client and is designed to help you experience everything Bloom has to offer.
It includes 12 classes to be used over 28 days, starting from the date of your first class (not the purchase date).
Please note:
The pack is non-refundable and non-transferable.
Extensions may be granted for injury or illness, but must be requested before the expiry date and supported by a medical certificate.
Clients attempting to purchase the offer more than once will have their account suspended and may be charged the difference in class costs.
This is your one-time deep dive into Bloom. Let’s make it count 💫
Casual Class Pass
The Casual Class Pass is valid for one year from the purchase date. After that, sessions are non-refundable and non-transferable. However, they can be extended if you are injured or unwell. In this case, we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.
Lifestyle Pack: 10 Class Pass
The Lifestyle Pack is valid for three months from the first booked class. After that, sessions are non-refundable and not transferable. However, they can be extended if you are injured or unwell; we will request a medical certificate in this case. Extensions due to medical reasons must be requested before the expiry date.
Workshops, Retreats & Events
All bookings for workshops, events, and retreats are final and non-refundable, unless cancelled by Bloom.
If you’re unwell or unable to attend, contact us at least 48 hours beforehand. We’ll always try to help, but we can’t guarantee credits or transfers.
Service Sales & Refunds
All sales are final.
We do not offer refunds for change of mind, unused sessions, or mistaken purchases.
Refunds will only be issued if:
There’s a merchant or system processing error
A Bloom team member has incorrectly processed a sale on your behalf
Credits and sessions are non-transferable and must be used by the account holder. Everyone must have their own Bloom account for safety and insurance purposes.
All refund requests must be submitted in writing to hello@bloombarre.com.au within 7 days of purchase. Requests outside this timeframe will not be accepted.
Privacy
Your privacy matters to us!
We collect personal information solely for booking, communication, and studio management purposes.
It’s stored securely and never shared without your consent, unless required by law.
Bloom complies with the Privacy Act 1988 (Cth) and treats all client data with care and respect.